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Understand Your Rights and Our Terms

Before you open an account or use zeus22, these legal terms define what we offer, how your account is managed, and what applies to you based on your region.

Account TermsPrivacy & DataJurisdiction NoticeDANA / OVO / GoPay UseContact Rights
zeus22 Understand Your Rights and Our Terms
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about your rights, a data request, or a term you want clarified, our support team handles policy queries directly. You can reach us through live chat in your account dashboard, by email through the contact form, or via the help centre — all three routes connect to the same team that manages compliance and account policy.

Team online

Live Chat

Open your account dashboard and start a live chat session. Policy and legal queries are flagged to the right team and handled with a clear written response.

Email Contact Form

Submit a legal or data request via the contact form in the help centre. Include your registered account email so we can match your identity and respond accurately.

Help Centre

The help centre contains the full policy document, data retention details and the process for requesting account data changes or deletion under applicable law.

HOW WE HANDLE THIS

Account Security and Data Handling

We approach policy compliance the same way we handle your DANA deposit — with a defined process, not a vague promise. Here is how we handle the four areas that matter most to your account and your data.

Data Retention Account and payment data — including OVO and GoPay transaction records — are retained only as long as operationally required or as local law mandates. You can request a summary via the contact form.
Cookie Handling We use session cookies to keep your account active across devices. Preference cookies are optional and can be disabled in your browser without affecting login or DANA payment flow.
Account Security Your login is protected by OTP verification sent to your registered mobile number. Any wallet linked — DANA, OVO, or GoPay — requires re-verification if your account details change.
Requesting Changes To update, correct or remove your personal data, submit a written request through the help centre contact form. We respond with a confirmation step before any change is applied to your account.

Common Questions About Our Terms

These are the questions we get most often about account policy, data rights and how our legal terms apply to your use of zeus22. If your question is not here, the help centre has the full policy document.

Yes, if you access zeus22 from Indonesia and local law permits it. Eligibility is always subject to local regulations in your region at the time of access.

Submit a data access request through the contact form in the help centre. Include your registered email. We verify your identity before releasing any account or payment data.

No. Wallet identifiers linked to DANA, OVO, or GoPay are used only to process your transactions. They are not sold or shared with external parties outside what the payment rails themselves require.

We post the updated terms with a revision date. Continuing to use your account after that date means you accept the new version. Material changes are flagged in your account notification centre.

Yes. Submit a written account closure request through live chat or the contact form. Any pending balance linked to your OVO or GoPay wallet is processed before closure is completed.

Retention periods follow applicable local law and our internal data policy. The help centre policy document lists specific timeframes. You can request a retention summary through the contact form.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.